FAQ

Yes, you must comply with the law and the terms of use of the original site. Downloading protected content without authorization may be illegal. The user is solely responsible.

No. Use SaveThat only for royalty-free content, under Creative Commons license or for which you have the necessary rights.

No. Files are generated on the client/processing server side and then saved on your device. We do not keep copies of downloaded works.

SaveThat supports several platforms: YouTube, SoundCloud, Bandcamp, Vimeo, Dailymotion and X (Twitter). You can paste a link from any of these sources into the form, or select the platform directly from the carousel at the top of the page. More platforms will be added progressively as development continues.

SaveThat offers two formats: MP3 for audio and MP4 for video. In MP3, quality goes up to 320 kbit/s depending on what the source streams (for example 320 kbit/s on YouTube, 160 kbit/s on SoundCloud, 128 kbit/s on Bandcamp): we reproduce the actual stream quality, without artificially inflating it. In MP4, you choose the quality (360p, 480p or 720p) and the encoding mode (maximum compatibility in H.264, or lightweight in VP9/AV1), within the limits of what the source video offers.

This file contains multiple embedded thumbnails. To choose a specific one, you need to use appropriate software which will allow you to select and set your preferred thumbnail.

Some YouTube videos are encoded in AV1, a modern codec not supported by older versions of VLC (before 3.0.12). Update VLC to the latest version, or re-download the video in 360p or 480p, which typically uses the H.264 codec compatible with all VLC versions.

By default, in your downloads folder via the browser. If you use a local tool, the path can be configurable (e.g. a dedicated Music folder).

Cancellation takes effect at the next step of processing. If "Cancellation in progress" is displayed, let the process stop, then click "Retry".

First check that your link comes from a supported platform (YouTube, SoundCloud, Bandcamp, Vimeo, Dailymotion or X). The link must be complete and start with https://. Some content is not accessible even from a compatible platform: private videos, deleted videos, age-restricted content, or subscriber-only content. In that case, a specific error message will tell you the cause.

Common causes: unstable network, saturated source, tab in sleep mode, too strict blocker. Try another browser, keep the tab active and temporarily disable blocking extensions.

Yes, if the source allows it, we can extract the audio track and offer an MP3.

The site's policy is in favor of an unlimited service, both in terms of number of files and file sizes, however for the stability of the service, technical quotas (duration, weight, number of downloads per period) may apply.

We collect the minimum necessary (temporary technical logs, aggregated metrics). Consult the Privacy Policy for the data processed, durations, legal basis and your rights.

Strictly necessary cookies are always active. Audience measurement (Google Analytics) and advertising (Adsterra) are only enabled after your consent, which you can change at any time via the "Manage my cookies" link at the bottom of the page.

The link may expire, the file may have been moved/deleted, or the browser may block it. Download again and save it locally.

Site total: local counter in your browser, reset if you clear your browser cache.
Session: local counter in your browser, reset when the tab/session is closed.

SaveThat is free: advertisements help fund the infrastructure.

Please contact us via the "Contact" tab with the source URL, proof of rights ownership and your specific request. Reports are processed in good faith.

First try another browser and temporarily disable blockers. If the problem persists, contact us via the "contact" tab (include the URL, time, your browser/version and, if possible, screenshots).